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  1. eDrawings
  2. Frequently Asked Questions

General questions about eDrawings

What is eDrawings software?
What file types can eDrawings open?
How do I create eDrawings files?
What is eDrawings Professional?
How much does eDrawings cost?
Where can I find out more about Augmented Reality (AR) in eDrawings?
Where can I find out more about eDrawings API?
Where can I get help with eDrawings Publisher for CATIA, Autodesk Inventor, SketchUp, Pro/Engineer, Unigraphics/NX or Solid Edge?
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Android

Installation and Purchase

How do I install eDrawings for Android?
What is the difference between the eDrawings and eDrawings Pro apps?
Can I upgrade from eDrawings to eDrawings Pro using an in-app purchase on Android?
Which Android devices are compatible with eDrawings for Android?
How can I get a refund if I am not satisfied with eDrawings for Android?

Using eDrawings on Android

Which file types can I open in eDrawings for Android?
How do I open files from cloud services such as Dropbox, in eDrawings for Android?
How do I open files from email attachments in eDrawings for Android?
Does eDrawings for Android include Augmented Reality (AR) functionality?
How do I get an Augmented Reality (AR) Marker?
How do I report a problem with eDrawings for Android?
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iOS

Installation and Purchase

How do I install eDrawings for iOS?
What is the difference between the eDrawings and eDrawings Pro apps?
Can I upgrade from eDrawings to eDrawings Pro using an in-app purchase on iOS?
Which iOS devices are compatible with eDrawings for iOS?
How can I get a refund if I am not satisfied with eDrawings for iOS?

Using eDrawings

Which file types can I open in eDrawings for iOS?
How do I open files from cloud services such as Dropbox, in eDrawings for iOS?
How do I turn on the camera in Augmented Reality Mode?
How do I open files from email attachments in eDrawings for iOS?
How do I turn on the camera in Augmented Reality Mode?
How do I get an Augmented Reality (AR) Marker?
How do I report a problem with eDrawings for iOS?
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Mac

Download and Installation

From where can I download eDrawings Viewer for Mac?
Which editions of Mac OS are supported for use with eDrawings?
Is eDrawings Professional available for Mac?
Why do I receive the warning the following warning: "SolidWorks eDrawings can't be opened because it is from an unidentified developer."?

Using eDrawings on Mac

Which file types can I open in eDrawings Viewer?
What must I do to enable the ability to measure files in eDrawings?
Can I open eDrawings executable (.exe) or .html files using eDrawings Viewer for Mac?
How do I report a problem with eDrawings for Mac?
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Windows

Download and Installation

From where can I download eDrawings Viewer for Windows?
Which editions of Windows are supported for use with eDrawings?
In which languages is eDrawings Viewer and Professional available in?
What is the difference between the eDrawings Viewer and eDrawings Professional applications?
What is the most recent version of eDrawings which is compatible with the 32-bit versions of Windows?

Using eDrawings

Which file types can I open in eDrawings Viewer and Professional?
What must I do to enable the ability to measure files in eDrawings?
How do I enable stereoscopic 3D views in eDrawings?
How do I embed an eDrawings file within a Microsoft PowerPoint presentation?
Do I need to install the CAD Application and eDrawings Viewer on the same machine?
How can I avoid problems with my email software automatically removing .EXE attachments from emails when sending eDrawings file to recipients who have not installed the eDrawings Viewer?
If I send somebody a review-enabled eDrawings file, do they need to install eDrawings Viewer to markup that file?
How can I prevent an eDrawings file recipient from using the measure feature?
How do I report a problem with eDrawings for Windows?
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eDrawings Augmented Reality

How does eDrawings with AR differ from the previous eDrawings product?
What is augmented reality (AR)?
Who is the target user of this product?
What benefit does AR provide?
Why is AR relevant to product design?
What are the scenarios where AR will be used?
Are there benefits to this product outside of engineering/design environments?
Does this compete with or complement rapid prototyping?
What is its value beyond the initial “Wow” experience?
What kinds of 3D files does it support?
What makes this implementation of AR special compared to others?
How do I get my CAD model into the AR scene?
How can I scale my model? It's too big/too small to see in AR.
Can I move the model around the environment?
Can I Share pictures of my model in AR?
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